Why was my Pennsylvania Child Abuse Course not reported?

Nursing CE Central is an accredited provider of the Pennsylvania Child Abuse Recognition and Reporting Course.

While Nursing CE Central does not report all courses for Pennsylvania renewal, we ensure automatic reporting of the PA Child Abuse Course to the Pennsylvania Department of Health upon completion. The Department of Health then reports this course to the Pennsylvania Board of Nursing.

If you have any questions about your renewal requirements or what’s included with purchase, please visit our support page.

If it has been over 10 business days since you completed the Child Abuse CE and the Child Abuse CE is still showing as “Not Received” in PALS it could potentially be due to an error in reporting information.

Re-submitting your PA Child Abuse course for reporting is easy!

  1. Ensure you have completed the PA Child Abuse course and quiz 

  2. Check your PALs account to ensure the course has not been accurately reported.

  3. Prior to re-submitting, please confirm the accuracy of your information with the PA BON such as:

    1. Your Legal First Name (as registered with the PA BON)

    2. Any Middle Initial (as registered with the PA BON)

    3. Your Legal Last Name (as registered with the PA BON)

    4. Date of Birth

    5. Last Four digits of your Social Security Number

  4. Please click this link to resubmit your PA Child Abuse course:

  5. https://nursingcecentral.com/submit-course/?course=79443&resubmit=1

  6. Fill out the above information for re-submission and click “submit”.

Our customer support team is not able to manually resubmit your PA courses on your behalf due to the sensitive nature of some information that is required (such as SSN and DOB).

Instead, Nursing CE Central presents nurses who take the PA Child abuse course with a submission form to give Nursing CE Central all the personal details to submit that course after completing the PA Child Abuse quiz.

Filling out this form gives Nursing CE Central all the information needed to then send your certificate to the Pennsylvania Department of Health. (see image below for an example of the submission form)

 

Screenshot 2024-11-04 134403

 

After a successful re-submission the PA BON should receive your re-submission the same day, but they informed us that it may take up to 7-10 business days for them to process this information on their end and for you to see it on your account.

If you are still not seeing your PA Child Abuse course reported after re-submission, contact the PA Board of Nursing directly to ensure the information you are submitting is the exact same as what they have on file! Ensure you are asking about exact punctuation as well!

Then, simply follow the steps for resubmission again.